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Friday
Aug152014

Award Winning RCI ARDA 2014

We love it when our designs contribute to our award winning clients!

Teaming up with Jim Kuni of JB&J (jb-j.com) to provide the exhibit design for RCI at ARDA for the 13th (or is it 14th?!) Year in a ROW!!

RCI has won nine awards at the 2014 ARDA Awards Gala Dinner held in Las Vegas, including three coveted ACE awards.

April 11, 2014 by Steve Adams - article courtesy of RCI Ventures

Among the three key accolades was the prized ACE Customer Service: Industry Partner award, which was presented to RCI for its commitment to delivering the best service to its customers around the world.

“We are ecstatic to once again take home the ACE Customer Service Award,” said Gordon Gurnik, president of RCI.

Service and assistance

“Customer satisfaction is our number one priority at RCI, and we are committed to listening to, engaging and servicing our customers in whatever way is most convenient and accessible for them. Whether helping a customer online or on the phone, RCI vacation guides consistently provide prompt, friendly service and assistance to make it easy to book amazing vacations all over the world.”

The continued evolution of RCI’s customer service department ensures consistent satisfaction through the use of modern tools such as the Click to Chat online service, which gives customers immediate access to a representative when online, and 22 on-site RCI associates in the U.S. RCI also has a team of traveling associates throughout Europe that provides member servicing and problem resolution in a face-to-face setting.

RCI’s Tara Bergeron won the ACE Spirit of Hospitality Award. Bergeron has significant industry experience and now applies this expertise to RCI’s Online Tour Generation program. Working to support affiliates’ growth, Bergeron identifies and connects them with leads for new potential vacation owners. She is known for her energy, professionalism, competence and poise.

Making LEAPS

RCI associate Amy Self was part of a group that took home the ACE Volunteer of the Year Award for her involvement in the ARDA LEAPS Leadership Development Task Force. ARDA LEAPS is a one-year program for individuals at various management levels designed to develop and educate future leaders committed to serving ARDA and the shared vacation ownership industry.

RCI was also recognized with the following awards:

  • Newsletter Electronic Format: RCI Newsletter for Affiliates’ Staff, RCI

  • Magazine Advertisement: RCI’s What’s Next Campaign, RCI

  • Direct Mail: Points Beginning Use Year (BUY) Campaign, RCI

  • Sales Center Materials: RCI Presenter, RCI

  • Mobile Website or App: RCI Affiliates app for the iPad , RCI

  • Video Production, Other: RCI ARDA ’13 Booth Teaser, Lenz-works Productions

“On behalf of everyone at RCI, we’re thrilled to have won nine ARDA Awards today,” continued Gurnik. “This impressive collection of awards stands as a testament to the great work being done throughout the company from graphic design, advertising and marketing campaigns to video production and mobile app development.

“We will continue working on behalf of our subscribing members and affiliates, and we’re excited to help make timeshare the preferred choice of travelers everywhere.”

Thursday
Aug072014

Choose the Universe - it's well within your heart.

Monday
Aug042014

Telling Stories: of the WILD kind!

 

Theron Humphrey, photographer at This Wild Idea, spoke for CreativeMornings.com recently about story telling. As a photographer, he strives to capture images that tell stories. In his case, This Wild Idea came from rescuing his now best friend, Maddie the Coonhound and traveling all over the country photographing the celebration of everyday folks. He has since then begun a book tour for Maddie's latest, Maddie on Things

 

Friday
Aug012014

What Happened to Downtime?

The Extinction of Deep Thinking & Sacred Space

We found this article extremely relevant to our computer-geek lives. How often to we shut down and disconnect....if ever? And how important is it to do so?

Thursday
Jul312014

Cool website for Gulf Wind Paddle & Surf

Loving this site!  Check out these guys - they are next to VKI on HWY 98.  I love any company that has a bunch of yoga photos for me to work with.  Their photography is super cool.  Be sure to check out their gallery!

Tuesday
Jul292014

Black Dog Cellars - YUMMY wine!

We've had the best run of great clients and great websites lately.  Thank you sweet awesome clients!  You know who you are.  Wink!

Monday
Jul282014

I think it's time for a new website for Design360...

As we are proudly designing these beautiful new websites for our clients, we always comtemplate updating our own site.  Perhaps it's time for a facelift?  I think, yes.  Stay tuned!

Thursday
Jul242014

Throwback Thursday!

Thursday
Jul242014

Check out the NEW 30A Pet Center in Gulf Place!

The only local resource in Santa Rosa Beach, Florida, for complete PET CONCIERGE services including dog grooming and training, pet sitting, veterinary care and pet adoptions.


Located on the south end of Hwy 393, just before the intersection with Highway 30A,  on the "back row" of shops at Gulf Place.



Tuesday
Jul222014

New Website for Bistro Bijoux

After sitting for an epic in-house design meeting (almost 8 hours), not only do we have a great new site for Bistro Bijoux, but I have grown to absolutely love this client!  The owners of Bistro Bijoux are absolutely amazing to work witih.  So fun and so easy to please, and they are also the owners of RSVP Event Rentals. Another great site we are thrilled to have launched.

Sorry, forgot to grab a before photo...

Monday
Jul212014

Have you been to the Best Little Vet Under the Sun Yet?

 

 

Hopefully, you haven't had a need other than routine pet visits or their awesome grand opening... was that really almost a year ago?  Time flies.  Sigh.

Meet Dr. T, she is a rock star vet (with a rock star logo, website, wall graphics, window vinyl... ehem...).

Sorry, I don't think they offer vet sevices for flies. Not even the time ones.

Thursday
Jul172014

New Website for RSVP Event Rentals

Cool site. AND Cool clients!

 

BEFORE:

 

AFTER:

Monday
Sep232013

Look for Your Govino at GNO!

Proffitt PR is giving everyone who attends the September 2013 Girls Night Out (Thursday the 26th) .  These customized Govinos are proudly sponsored by Proffitt PR, RSVP Events, Beach Approved and Regatta Chiropractic.

Get your tickets here!

https://proffittprgno.ticketbud.com/gno-arabian-nights

 

Proffitt PR's Girls’ Night Out is one of the Emerald Coast’s largest women-only social event for talented female professionals to come together to benefit a local charity. Since Christmas 2011, GNO has raised over $30,000 for local charities.

 

Monday
Sep162013

Another Happy Govino Customer!

On Aug 12, 2013, at 4:40 PM, Lisa wrote:

"Love LOVE the wine glasses Keri.  Thank you so much!"

Congratulations to Brandon and Lisa!

 

 

Monday
Sep092013

So many govinos!

Since July 4th of this year (2013), for some reason, our Govino business took off!  It's so exciting to be reaching such a broad national reach.  We've been filling orders in California, Missouri, Washington, Oregon, Texas and, of course, Florida.

 

If you mention this blog, you'll get 15% off your next order!